ClearClose

Legal

Terms of Service

These Terms govern your access to and use of ClearClose at https://clearclose.app. By using the service, you agree to these Terms.

Last updated:

Important

ClearClose is not a law firm and does not provide legal advice. Our AI-generated summaries, flag lists, and suggested questions are for general informational and educational purposes only. Always consult a licensed attorney or qualified real estate professional before signing any contract or making legal decisions.

1. Acceptance of these Terms

By accessing or using ClearClose(the "Service"), creating an account, uploading a document, or clicking to analyze a contract, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. You may not use the Service if you are barred under applicable law or these Terms.

4. Description of the Service

ClearClose allows users to upload real estate contract PDFs (subject to file type and size limits shown in the product) and receive automated analysis that may include summaries, risk highlights, and suggested questions. Features, limits, and pricing may change over time.

The Service may be offered with or without account registration. Guest sessions may store data in your browser session as described in our Privacy Policy.

5. AI and automated analysis limitations

You acknowledge and agree that:

  • Automated analysis may be incomplete, inaccurate, outdated, or fail to identify important issues.
  • Scanned or image-only PDFs, unusual formatting, or non-standard contracts may produce poor or misleading results.
  • The Service may mischaracterize clauses, omit context, or flag items that are standard in your market.
  • We do not guarantee that any output is correct, sufficient, or suitable for your situation.

You must independently verify all outputs and must not treat any analysis as a definitive legal opinion or recommendation to sign, amend, or reject a contract.

6. Your documents and content

You retain ownership of contracts and other materials you upload ("User Content"). You represent that you have the right to upload User Content and that doing so does not violate any law, contract, or third-party right.

To operate the Service, you grant ClearClose a limited license to host, process, transmit, and display User Content solely to provide and improve the Service, comply with law, and enforce these Terms. This includes sending extracted contract text to our AI processing providers as described in the Privacy Policy.

Do not upload documents you are not authorized to share, or documents containing information you are legally required to keep confidential unless you accept the risks of cloud processing described in our Privacy Policy.

7. Acceptable use

You agree not to:

  • Use the Service for unlawful, fraudulent, or harmful purposes.
  • Upload malware, attempt to bypass security or rate limits, or interfere with the Service's operation.
  • Reverse engineer or scrape the Service except where permitted by law.
  • Misrepresent outputs as professional legal advice or as coming from a law firm.
  • Use the Service to process documents unrelated to permitted personal or business use without our consent.

We may suspend or terminate access if we reasonably believe you violated these Terms or pose a risk to the Service or other users.

8. Accounts and security

If you create an account, you are responsible for safeguarding your credentials and for activity under your account. Notify us promptly at legal@clearclose.com if you suspect unauthorized access.

Free and paid tiers may have different usage limits. We may modify plans, limits, or pricing with notice where required by law.

9. Fees and payment

Some features may require payment. Prices and billing terms will be presented before you are charged. Except where required by law, fees are non-refundable once the Service has been delivered for that purchase. You are responsible for applicable taxes.

10. Third-party services

The Service relies on third-party providers (for example hosting, authentication, storage, analytics, and AI inference). Your use of those features may be subject to their terms. We are not responsible for third-party services outside our reasonable control.

11. Intellectual property

The Service, including its software, design, branding, and documentation (excluding User Content), is owned by ClearClose or its licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for personal or internal business purposes in accordance with these Terms.

12. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANALYSIS WILL IDENTIFY ALL RISKS OR LEGAL ISSUES IN YOUR CONTRACT.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARCLOSE AND ITS OPERATORS, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

14. Indemnification

You will defend, indemnify, and hold harmless ClearCloseand its operators from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

15. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or if we discontinue the Service. Sections that by their nature should survive (including disclaimers, limitations of liability, and indemnity) will survive termination.

16. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Material changes may also be communicated through the Service or by email where appropriate. Continued use after changes become effective constitutes acceptance of the revised Terms.

17. Governing law and disputes

These Terms are governed by the laws of the State of Washington, excluding conflict-of-law rules, and applicable U.S. federal law. Except where prohibited, you and ClearClose consent to the exclusive jurisdiction and venue of state and federal courts located in Washington for disputes arising from these Terms or the Service.

Before filing a claim, you agree to contact us at legal@clearclose.com and attempt to resolve the dispute informally within thirty (30) days.

18. Contact

Questions about these Terms: legal@clearclose.com